Where can I provide feedback?

Booking Feedback Once you have completed a booking, you can provide a review to better help the community gain an insight into your experience. Simply, visit your dashboard > order > then select your booking > leave feedback. This will ...

Do you offer Gym memberships?

Gyms LocatorWe do not offer gym memberships on the platform, however, we have some impartial reviews to help our customers have a realistic understanding of different gyms in Dubai. View Gym Locater

Can I contact the Personal Trainer before booking?

Yes, please select 'Ask owner' on their profile. This will open the direct messaging system where you can get in touch to ask any questions. Please note that it is not permitted to exchange contact details and all communication must remain on the ...

I didn’t receive a booking confirmation?

Please ensure that you have entered the correct email on booking. Alternatively, check your junk mail as some mailboxes place the email there. So long as the payment has been processed then your order will be active. If you get in touch with ...

How do I change my password?

To change your password, visit the login page and click 'Lost Password?'. You will then have to enter your email or username so that you can reset your password.

How long is a booking valid for?

Booking is valid for a total of 3 months, however, this can be extended if you will be travelling. You will need to first notify our support team in order to extend your booking validation.

How can I contact the Partner that I booked with?

We have a direct messaging feature, to use it simply visit the partner's profile and select the 'Ask Owner' button. This will then allow you to directly message the partners. Once you receive a response, you will also receive an email notification.

How do I contact support?

You can call us on 04513-2112 , send us an email or use the live chat below. We aim to always be there for you but please note that during certain peak hours we do get very busy.

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