Where can I provide feedback?

Booking Feedback Once you have completed a booking, you can provide a review to better help the community gain an insight into your experience. Simply, visit your dashboard > order > then select your booking > leave feedback. This will ...

Do you offer Gym memberships?

Gyms LocatorWe do not offer gym memberships on the platform, however, we have some impartial reviews to help our customers have a realistic understanding of different gyms in Dubai. View Gym Locater

Can I transfer my Booking to someone else?

You can transfer a booking to someone else so long as you're within the booking validation period (3 months) and the bookings have not been used. Please contact our customer support so that they can further assist you.

How do I change my password?

To change your password, visit the login page and click 'Lost Password?'. You will then have to enter your email or username so that you can reset your password.

How can I contact the Partner that I booked with?

We have a direct messaging feature, to use it simply visit the partner's profile and select the 'Ask Owner' button. This will then allow you to directly message the partners. Once you receive a response, you will also receive an email notification.

What does Verified mean?

You might occasionally see the verified badge, on certain profiles. This is an indication that the partner has completed our verification processes such as submitting the required documentation and details. Partners with the verification badge have ...

Do you share health tips?

Yes, we occasionally write some informative posts on our blog. View the blog

What payment methods do you accept?

We currently accept: Visa Debit Credit Card Bank Transfer We do not accept: Cash American Express Cards (Amex) AliPay Apple Pay

Is my information safe & secure?

Yes, we take this very seriously and guarantee that we never share your data with any 3rd party and our platform has a secure infrastructure to protect all data from and to the server at all times. Our site is SSL encrypted with a firewall to ...

Do you offer Gym Memberships?

We do not offer Gym memberships, however, we do provide impartial reviews for Gym around Dubai and provide a gym locator which allows you to find gyms near you using your current location. You can view that here.

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